DhiEdQuestions about a plan, your child’s account or a paper you uploaded? We reply on WhatsApp and email every day from 9 am to 9 pm.
WhatsApp
+91 90510 12034
Fastest. Usually within the hour.
Email
help@dhied.com
For invoices, refunds and account requests.
Registered office
Muktodhara
17A Bhabanath Sen Street, Kolkata 700004, West Bengal
Before you write
- Include your order number or the student’s name and class, so we can help in one reply.
- Forgot the password? Use reset password on the log-in page.
- Refunds and plan changes are explained in our Cancellation and Refund Policy. Delivery of plans is explained in our Shipping and Delivery Policy.
Business details
- Business: Muktodhara (sole proprietorship), trading as DhiEd
- GSTIN: 19BXIPR2995F1ZT
- Address: 17A Bhabanath Sen Street, Kolkata 700004, West Bengal, India
- Phone and WhatsApp: +91 90510 12034
- Email: help@dhied.com
- Hours: every day, 9 am to 9 pm IST
Grievance Officer
If you are not satisfied with how a question or complaint was handled, write to our Grievance Officer at help@dhied.com with “Grievance” in the subject, or call +91 90510 12034. We acknowledge every complaint within 48 hours and aim to resolve it within one month.